Platforms & integration
£2M CRM/ERP Consolidation — 50 Systems to One
IRIS Software Group was running 50 disparate CRM and ERP systems — a direct barrier to consistent reporting, integration, and cost control — and needed it consolidated onto one platform without disrupting the business.
- Organisation
- IRIS Software Group — Datchet, UK
- Type
- Transformation · Integration
- When
- Jun 2016 – May 2017
- Result
- 1TB migrated in a month
The challenge
IRIS Software Group was running 50 disparate CRM and ERP systems — a direct barrier to consistent reporting, integration, and cost control — and needed it consolidated onto one platform without disrupting the business.
What I built
Senior technical stakeholder on a £2M transformation programme to consolidate 50 disparate CRM and ERP systems across IRIS Software Group into a single Salesforce and NetSuite solution. Delivered real-time PCI DSS-compliant integrations via Jitterbit Harmony, migrated a 1TB Salesforce org within one month to avoid renewal costs, and designed automated TPS/EPS compliance checking across all contact records.
Outcomes
- 1TB Salesforce migration completed within one month
- Contributed to £2M programme cost-saving goal
- PCI DSS-compliant Avaya/NetSuite/WorldPay payment integration
- Real-time TPS/CTPS/EPS compliance automation across Salesforce and NetSuite
Salesforce · NetSuite · Jitterbit Harmony · PCI DSS